Wine Glass Painting Workshop - Thursday 22nd May

Standard Deliveries: Due to being a small business, we are unable to offer next-day deliveries. However, we strive to deliver your order as soon as possible. Unless otherwise specified in the listing description or below, your order will be sent via Royal Mail 2nd class with a standard delivery time of 2-3 days. The cost of delivery is inclusive
for customers within the UK.

Furniture Deliveries: For furniture items, please allow a delivery time of 1-2 weeks. Delivery times may vary depending on your location and the courier service. Rest assured, you will receive tracking information to keep you informed of each step of the delivery process.

Commissions/Bespoke Orders: Due to the nature of our schedule and the unique requirements of each bespoke job, we cannot guarantee a specific delivery date for commissions. However, we will keep you updated during each step of the process, and once your order is dispatched, tracking information will be provided. Bespoke orders will be sent via a tracked/signed for service to ensure a secure delivery.

Returns: We accept returns on all items, with the exception of downloadable content, bespoke/custom orders, sale items and workshop tickets.

For general returns, please note that the buyer is responsible for the return postage costs within 14 days of receiving the item, as well as any loss in value if the item is not returned in its original condition. Please be aware that any delivery costs incurred, including return delivery, will not be refunded.

For customisation/bespoke orders, we do not offer returns or exchanges. However, if you have any issues with your order, please feel free to contact us, and we will work with you to resolve any concerns.